Exchanges and Returns

Please note that perfumes, cosmetics, and products in the “Household Chemicals” category cannot be exchanged or returned in accordance with Russian Federation Government Decree No. 2463 dated December 31, 2020.

However, if you received an item with a manufacturing defect, you may return it. In this case, please send an email to tsuyuperfumes@gmail.com with a photo and a detailed description of the situation.